Motability Scheme at Holdcroft MG Stoke

4.9
Rating 4.9
(186 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Contact information

Address
Leek Road
HANLEY
Stoke On Trent ST1 6AT
GB
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Phone Number
Call Holdcroft MG Stoke on 01782 482190
01782 482190
01782 482190
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Jamie Woodvine
  • Simon Lovatt
  • Alex Blundred
  • Mark Hudson
  • Nick Bebbington
  • Fletcher Massey
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Jon Latham
  • Tracey Kelsall
  • Alan Wright
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holdcroft MG Stoke

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Motability Scheme support at Holdcroft MG Stoke

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Holdcroft MG Stoke can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft MG Stoke on 01782482190 to make an appointment with our Motability specialist.

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Reviews at Holdcroft MG Stoke

  • Rating 5.0
    All done and dealt with very easily and quickly.
    Response from Holdcroft MG Stoke
    Hello David M.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that your experience with us was easy and quick. Our team at Holdcroft MG Stoke is dedicated to providing efficient and seamless service, and your feedback reassures us that we are on the right track.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    SIMON
    Holdcroft MG Stoke Team
  • Rating 5.0
    Mark made it soo easy for me to come to a decision and I am very happy with my choice
    Response from Holdcroft MG Stoke
    Hello Michael A.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Mark was able to assist you in making a decision and that you are happy with your choice. Your satisfaction is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Holdcroft MG Stoke
  • Rating 5.0
    Wonderful service all through the whole process.
    Response from Holdcroft MG Stoke
    Dear Janet,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience throughout the entire process at Holdcroft MG Stoke. Your satisfaction is our top priority, and your kind words and perfect rating mean a lot to our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Warm regards,

    The Holdcroft MG Stoke Team
  • Rating 5.0
    Friendly, knowledgeable, clear explanations
    Response from Holdcroft MG Stoke
    Hello Jak W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and knowledgeable, and that the explanations provided were clear. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Motability Scheme Team at Holdcroft MG Stoke
  • Rating 5.0
    Absolutely amazing service
    Response from Holdcroft MG Stoke
    Hello Ellie B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with us at Holdcroft MG Stoke. Providing excellent service is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Holdcroft MG Stoke Team
  • Rating 5.0
    Very ver good service,can not fault it at all .
    Response from Holdcroft MG Stoke
    Dear Susan,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a very good experience with our service at Holdcroft MG Stoke. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    [Your Name]
    Holdcroft MG Stoke Team
  • Rating 5.0
    I had a man from holdcroft who came to pick my car up for a service. He was very pleasant and helpful full
    Response from Holdcroft MG Stoke
    Hello Andrew,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our team member who picked up your car for service. It's wonderful to know that he was pleasant and helpful throughout the process.

    We strive to provide excellent service to all our customers, and your feedback is a great testament to the hard work our team puts in every day. If there's anything else we can assist you with, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing Holdcroft MG Stoke for your mobility needs.

    Best regards,
    The Holdcroft MG Stoke Team
  • Rating 5.0
    An excellent and very knowledgeable. Very polite and helpful.
    Response from Holdcroft MG Stoke
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    excellent service
    Response from Holdcroft MG Stoke
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    He was really kind and helpful. I would recommend MG to anybody.
    Response from Holdcroft MG Stoke
    Dear Maria B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with us at Holdcroft MG Stoke. Our team is dedicated to providing excellent service, and it’s great to know that we were able to meet your expectations. Your recommendation means a lot to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft MG Stoke Team
  • Rating 5.0
    Nick was very pleasant & helpful
    Response from Holdcroft MG Stoke
    Hello Jane B.,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that Nick was able to provide you with pleasant and helpful service. Your feedback is incredibly valuable to us, and we're delighted that you had a positive experience at Holdcroft MG Stoke. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Holdcroft MG Stoke Team
  • Rating 5.0
    The salesperson at Holcroft was very kind helpful and well mannered talk through everything that we needed to know and sorted everything out for us. Very pleased.
    Response from Holdcroft MG Stoke
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 4.0
    Very helpful and polite hand over of my new car was very good Alex was my sales advisor and looked after my needs very well Thank you all at Holcroft MG
    Response from Holdcroft MG Stoke
    Dear Paul T.,

    Thank you for taking the time to leave us a review. We’re delighted to hear that you had a positive experience with us at Holdcroft MG Stoke. Your feedback is incredibly valuable and helps us continue to improve our services.

    If there’s anything specific you think we could do to earn that extra star, we’d love to hear your suggestions. We are always striving to provide the best possible experience for our customers.

    Thank you once again for your support and for choosing the Motability Scheme with us. We look forward to serving you again in the future.

    Best regards,
    The Holdcroft MG Stoke Team
  • Rating 5.0
    Ok
    Response from Holdcroft MG Stoke
    Dear Diane Q.,

    Thank you for taking the time to leave us a review. We're thrilled to see that you had a positive experience with us at Holdcroft MG Stoke. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Holdcroft MG Stoke Team
  • Rating 2.0
    Curtesy car had no fuel in it
    Tyre pressure was low so went in told them they said its fine but wouldn't of been fine if I had crashed because of low pressure
    Response from Holdcroft MG Stoke
    Dear Bradley,

    Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience with the courtesy car. We strive to ensure that all our vehicles are well-prepared for our customers, and it's clear we fell short in this instance.

    Your comments regarding the fuel and tyre pressure are important to us, and we will be addressing these issues with our team to prevent similar situations in the future. Your safety is our top priority, and we appreciate you bringing this to our attention.

    If there's anything further we can do to assist you or if you would like to discuss this matter in more detail, please feel free to reach out to us directly.

    Thank you for your understanding and for giving us the opportunity to improve.

    Best regards,

    Simon Lovatt
    Holdcroft MG Stoke
  • Rating 5.0
    The whole experience was excellent from start to finish, the sales man was extremely helpful.
    Response from Holdcroft MG Stoke
    Hello Lisa D.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience with us was excellent from start to finish. Our team, especially the sales staff, strives to be as helpful as possible, and it's fantastic to know that we met your expectations.

    Your kind words and perfect rating are greatly appreciated and motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Holdcroft MG Stoke.

    Best regards,

    Simon
    Holdcroft MG Stoke Team
  • Rating 5.0
    They were amazing even cleaned my car a job I was going to do later so that was really nice of them 5⭐️ service
    Response from Holdcroft MG Stoke
    Hello Lorena W.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us and that our team went the extra mile by cleaning your car. It's always our goal to provide exceptional service, and we're delighted that you felt we delivered a 5-star experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Holdcroft MG Stoke
  • Rating 5.0
    Excellent service from all the staff especially Alex Blundred,
    Response from Holdcroft MG Stoke
    Dear Keith B.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received excellent service from our team, especially Alex Blundred. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Holdcroft MG Stoke Team
  • Rating 5.0
    Exceptional service, friendly helpful staff. I cannot give anything other than exceptional review. Thank you.
    Response from Holdcroft MG Stoke
    Dear Isabelle S.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you received exceptional service from our team at Holdcroft MG Stoke. Our staff takes great pride in being friendly and helpful, and your kind words are truly appreciated. It’s always our goal to provide the best experience possible, and knowing that we met your expectations is incredibly rewarding. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Thank you once again for your exceptional review!

    Best regards,
    The Holdcroft MG Stoke Team
  • Rating 4.0
    Very helpful and polite
    Response from Holdcroft MG Stoke
    Hello Paul,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our team very helpful and polite. Your feedback is invaluable to us as we strive to provide the best possible service to our customers. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back to Holdcroft MG Stoke in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft MG Stoke

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