Motability Scheme at Holdcroft Hyundai Hanley
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Leek Road
Stoke-On-Trent ST1 6AL
GB
Phone Number
Call Holdcroft Hyundai Hanley on 01782 283088
01782 283088
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 18:00 |
| Sunday | 11:00 - 17:00 |
Motability Scheme specialists:
- Carol Burgess
- Jack Wadsworth
- Peter Cornes
- Jamie Jensen
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Ian Woodward
- Shane Taylor
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Holdcroft Hyundai Hanley
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Holdcroft Hyundai Hanley
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Holdcroft Hyundai Hanley can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Holdcroft Hyundai Hanley on 01782283088 to make an appointment with our Motability specialist.
Reviews at Holdcroft Hyundai Hanley
- Rating 5.0Apr 18, 2024Jamie Jenson was fantastic from the moment we walked in the dealership to the moment we drove away in our new car. Nothing was any trouble and all questions were answered. Thank you!
- Rating 5.0Apr 8, 2024Brilliant Peter was very helpful and also a very nice person
- Rating 5.0Apr 4, 2024Excellent service from Carol
- Rating 5.0Mar 25, 2024Our sales rep kept us up to date on our order. Was highly professional and a great help.
- Rating 5.0Mar 25, 2024Easy, fast and efficient service, done with complete transparency from start to finish. Plus a good range of cars to choose from.
- Rating 5.0Mar 18, 2024Carol was brilliant at guiding us through the experience and helping us with finding the right car. Clear, transparent and attentive. During hand over we had a thoughour guide on all the interface and mod cons in the car and offered further help if needed to reassure us
- Rating 5.0Mar 6, 2024Very knowledgeable staff. This will be my third car with Holdcroft.
- Rating 1.0Mar 1, 2024Very disappointed. I booked my service 3 weeks in advance to ensure I could get a loan car. I received a call the evening before to tell me that the loan car I booked was not available, but if I didnt mind waiting, it should "only take about an hour". Upon arriving, I was told "it will be at least 2 hours cos we're busy". So I arranged a taxi to take me home, followed by 2 more taxis later to take me to and from a hospital appointment. After 4 hours I called them to see if there had been a problem with the service, and was told "it had just been finished". So I arrived shortly after to collect it and asked why it had taken so long and explained the inconvenience and added cost of taxis. I was told "yeah, the technician had a failed mot to do first. I explained the inconvenience again and asked if he thought that at the very least, an apology might be in order. He said "well, obviously we're sorry, I'll ask the service manager if we can make a good will gesture of reimbursing your taxi costs" he then handed me my key and paperwork, and promptly ushered me to my car. He said he needed to go get a key to move a car that was blocking me in, and sent out a young lady to move it. I've heard nothing else from him or anyone else at Holdcroft Hyundai. I really hope they don't treat all their motability customers as badly.
- Rating 5.0Mar 1, 2024Quick easyResponse from Holdcroft Hyundai HanleyMar 1, 2024Ian B, thank you for your 5* feedback, our Aftersales team will be delighted to hear you were happy with the experience. We hope we can continue to be of service to you in the future.
- Rating 5.0Feb 23, 2024ExcelentResponse from Holdcroft Hyundai HanleyFeb 26, 2024Roman B, thank you for your feedback, we do appreciate it and look forward to welcoming you back soon.
- Rating 5.0Feb 16, 2024Absolutely amazing staff were very polite and helped me with every question and found me exactly what I wantedResponse from Holdcroft Hyundai HanleyFeb 19, 2024Katrina J, thank you for this wonderful review! We look forward to welcoming you back soon.
- Rating 4.0Feb 16, 2024Good service when picking the car. Friendly helped use set up the car. Clean tidy had a few uses but overall good service.Response from Holdcroft Hyundai HanleyFeb 19, 2024Kevin S, thank you for your review. We hope you are enjoying your new Hyundai and if any questions arise as you get to know the car, do contact us. Happy motoring!
- Rating 5.0Feb 13, 2024Very attentive and informative. Really looked after usResponse from Holdcroft Hyundai HanleyFeb 14, 2024Thank you for your kind words Teddy M - we're glad to have been of service!
- Rating 5.0Feb 10, 2024The whole process was very smooth,informative and professionalResponse from Holdcroft Hyundai HanleyFeb 12, 2024Hi Janet M, thank you for your feedback. We hope you are enjoying your new Hyundai and wish you many miles of happy motoring!
- Rating 5.0Feb 9, 2024Pleasant informative a nice experienceResponse from Holdcroft Hyundai HanleyFeb 12, 2024Peter G, thank you for your comments, we do appreciate them and look forward to welcoming you back soon.
- Rating 5.0Feb 9, 2024Carol burgess who was our sales advisor was incredibly helpful and friendly and made the whole process easy, despite the dealership being busy she answered all our questions and we never felt rushed.Response from Holdcroft Hyundai HanleyFeb 12, 2024Gemma M, thank you for your feedback, Carol will be pleased to hear you enjoyed the experience. We look forward to welcoming you back soon.
- Rating 5.0Feb 2, 2024Handover day could not have gone any smoother. Carol was fantastic from our first contact and all the way through making the whole process a pleasure.Response from Holdcroft Hyundai HanleyFeb 5, 2024Darren A, thank you for your comments, Carol will appreciate your feedback. We hope you are enjoying your new Hyundai and wish you many miles of happy motoring!
- Rating 5.0Jan 31, 2024Peter was very helpful, polite and informative, he made the whole experience a pleasure.Response from Holdcroft Hyundai HanleyJan 31, 2024Timothy B, thank you for taking the time to leave this wonderful review, we do appreciate it and look forward to welcoming you back soon.
- Rating 5.0Jan 15, 2024Motability completely messed up our application this time by creating two duplicate accounts for me. We had emails saying go collect your new car and then when there they said no it’s too early. We had letters and phone calls saying there was no new application when we had the PIN number to prove we had. Just a nightmare. Through it all Holdcroft Hyundai were amazing. Especially Carol. She helped us so much. We are extremely happy we chose them this time and we love the car too.Response from Holdcroft Hyundai HanleyJan 16, 2024Ethan L, thank you for taking the time to leave this review and feedback for Carol, we do appreciate it. If any further questions arise, do contact us. Wishing you many miles of happy motoring!
- Rating 5.0Dec 18, 2023Very good service thank you.Response from Holdcroft Hyundai HanleyDec 19, 2023Hi Janet H, thank you for your positive feedback, we do appreciate it and look forward to welcoming you back in the near future.