Motability Scheme at Holdcroft Hyundai Hanley

4.8
Rating 4.8
(288 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Contact information

Address
Leek Road
Stoke-On-Trent ST1 6AL
GB
Get directions
Phone Number
Call Holdcroft Hyundai Hanley on 01782 283088
01782 283088
01782 283088
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Carol Burgess
  • Peter Cornes
  • Mark Williams
  • Jamie Jensen
  • Natalie Bird
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Shane Taylor
  • Lily Boulton
  • Melanie Day
  • Ryan Baker
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holdcroft Hyundai Hanley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Holdcroft Hyundai Hanley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Holdcroft Hyundai Hanley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft Hyundai Hanley on 01782283088 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Holdcroft Hyundai Hanley

  • Rating 5.0
    Very helpful
    Response from Holdcroft Hyundai Hanley
    Hello Radauls S.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very helpful. Providing excellent support and assistance is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Hyundai Hanley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very good
    Response from Holdcroft Hyundai Hanley
    Hello Margaret,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with us at Holdcroft Hyundai Hanley. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Car was collected and returned with no complaints from me
    Response from Holdcroft Hyundai Hanley
    Hello Stephen B.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with the collection and return of your car. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Hyundai Hanley.

    Best regards,

    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Carol is very friendly and from start to finish there are no complaints.
    Response from Holdcroft Hyundai Hanley
    Hello Amanda J.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Carol provided you with such friendly and seamless service from start to finish. Your positive feedback and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Really easy and straight forward , mark(Williams) was friendly and helpful at hyundia
    Response from Holdcroft Hyundai Hanley
    Hello Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with us was easy and straightforward. Mark Williams will be delighted to know that you found him friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to receive such positive feedback.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Hyundai Hanley.

    Best regards,

    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 4.0
    It went ok
    Response from Holdcroft Hyundai Hanley
    Hello Merilyn,

    Thank you for taking the time to share your feedback with us. We're glad to hear that your experience with the Motability Scheme at Holdcroft Hyundai Hanley went well. Your input is valuable to us, and we are always looking for ways to improve our services. If there is anything specific you think we could do better or if you have any further comments, please feel free to let us know. We hope to see you again soon!

    Best regards,
    The Holdcroft Hyundai Hanley Team
  • Rating 4.0
    Absolutely amazing service from Natalie she went above and beyond to tell us all we needed to know about the car it was such a great experience thank you Hyundai
    Response from Holdcroft Hyundai Hanley
    Dear Paige C.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that Natalie provided you with such amazing service and that she was able to assist you with all the information you needed about the car. It's wonderful to know that your experience with us was a great one. We truly appreciate your feedback and your kind words about our team. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Holdcroft Hyundai Hanley in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Very helpful and efficient staff.
    Response from Holdcroft Hyundai Hanley
    Hello Carrie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff helpful and efficient. Providing excellent service is our top priority, and it’s always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Hyundai Hanley.

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Very helpfull picking it up , mark was helpful showed me all I needed to know , very , very good sales man , not in your face , very happy , 5 stars again would use use again
    Response from Holdcroft Hyundai Hanley
    Hello Lesley P.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience with us at Holdcroft Hyundai Hanley. It's great to know that Mark was able to assist you effectively and provide all the information you needed. We strive to offer a helpful and comfortable experience for all our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle!

    Best regards,
    The Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Ran very smoothly mark was very good at his job highly recommend him ,would use mark again 5 stars
    Response from Holdcroft Hyundai Hanley
    Hello Lesley P.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that your experience with us ran smoothly and that Mark was able to assist you so effectively. Your recommendation means a lot to us, and we're delighted to know that you would choose to work with Mark again. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Very friendly easy to understand explained how it all worked excellent service
    Response from Holdcroft Hyundai Hanley
    Dear Wendy H.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our team friendly and that the explanations provided were clear and easy to understand. It's fantastic to know that you had an excellent experience with our service.

    Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review!

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Outstanding customer relations.i would highly recommend
    Response from Holdcroft Hyundai Hanley
    Dear Gail B.,

    Thank you so much for your wonderful review and for giving us a 5-star rating! We are thrilled to hear that you had an outstanding experience with our customer relations team. Your recommendation means a lot to us and motivates us to continue providing the best service possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Hyundai Hanley.

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    10/10
    Response from Holdcroft Hyundai Hanley
    Hello Anthony B.,

    Thank you so much for taking the time to leave us such a fantastic review and for giving us a perfect 10/10 rating! We are thrilled to hear that you had a positive experience with the Motability Scheme at Holdcroft Hyundai Hanley. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Really patient
    Response from Holdcroft Hyundai Hanley
    Hello Chantelle B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be really patient during your visit. Providing excellent service and ensuring our customers feel comfortable and supported is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Holdcroft Hyundai Hanley.

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    My point of contact was Kerry Poole who was very professional and extremely knowledgeable.
    Kerry made the whole process easy from start to finish.
    Response from Holdcroft Hyundai Hanley
    Dear Elaine,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Kerry Poole. Her professionalism and knowledge are indeed invaluable assets to our team, and we are delighted that she made the process easy for you from start to finish.

    Your satisfaction is our top priority, and your kind words motivate us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Holdcroft Hyundai Hanley.

    Best regards,


    Holdcroft Hyundai Hanley Team
  • Rating 4.0
    Just fine thank you
    Response from Holdcroft Hyundai Hanley
    Hello Beverley,

    Thank you for taking the time to leave us a review. We're pleased to hear that your experience with the Motability Scheme at Holdcroft Hyundai Hanley was satisfactory. If there's anything specific you think we could improve or if you have any further feedback, please feel free to let us know. We always strive to enhance our services and ensure our customers have the best possible experience.

    Best regards,
    The Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Absolutely perfect, Kerri very knowledgeable and super helpful. Whole thing was seamless
    Response from Holdcroft Hyundai Hanley
    Hello Aidoan B.,

    Thank you so much for your wonderful review! We're thrilled to hear that your experience with us was absolutely perfect and that Kerri was able to assist you with her knowledge and helpfulness. It's great to know that the process was seamless for you. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Carol was amazing and very helpful
    Response from Holdcroft Hyundai Hanley
    Dear Pamela M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that Carol was able to provide you with amazing and helpful service during your visit. Your feedback is incredibly valuable to us, and it’s always a pleasure to know that our team is making a positive impact on our customers' experiences.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Holdcroft Hyundai Hanley.

    Best regards,

    Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Great, had a courtesy car waiting, service was pretty quick. Informed me when everything was complete and our car was ready to collect.
    Response from Holdcroft Hyundai Hanley
    Hello Debra,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our service and that the courtesy car was ready for you. It's great to know that our team was able to keep you informed and that everything went smoothly with your car collection. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Very helpful and polite , i sas very pleased with mr pete cornes and the help he gave me . 5*
    Response from Holdcroft Hyundai Hanley
    Hello Kevin,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you had a positive experience with Mr. Pete Cornes and that he was able to assist you effectively. Your kind words and 5-star rating mean a lot to us and motivate us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Hyundai Hanley.

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley

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