Motability Scheme at Holdcroft Hyundai Hanley

4.8
Rating 4.8
(318 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Contact information

Address
Leek Road
Stoke-On-Trent ST1 6AL
GB
Get directions
Phone Number
Call Holdcroft Hyundai Hanley on 01782 283088
01782 283088
01782 283088
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Carol Burgess
  • Peter Cornes
  • Mark Williams
  • Jamie Jensen
  • Natalie Bird
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Shane Taylor
  • Lily Boulton
  • Melanie Day
  • Ryan Baker
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holdcroft Hyundai Hanley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Holdcroft Hyundai Hanley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Holdcroft Hyundai Hanley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft Hyundai Hanley on 01782283088 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Holdcroft Hyundai Hanley

  • Rating 5.0
    Carol was very helpful knowledgeable, and very polite.Put me very much at ease
  • Rating 5.0
    Excellent customer service experience.
    Response from Holdcroft Hyundai Hanley
    Hello Liam,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an excellent customer service experience at Holdcroft Hyundai Hanley. Our team is dedicated to providing the best service possible, and your feedback is incredibly rewarding.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,


    Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Excellent customer liaison
    Response from Holdcroft Hyundai Hanley
    Hello Ronald,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our customer liaison team at Holdcroft Hyundai Hanley. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    If there’s anything else we can assist you with or if you have any further feedback, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Fast check in and kept up to date on progress.
    Response from Holdcroft Hyundai Hanley
    Hello Vanessa,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a fast check-in experience and that you were kept up to date on the progress. Providing excellent service is our top priority, and your feedback lets us know we're on the right track.

    If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Hyundai Hanley.

    Best regards,


    Motability Scheme Team
    Holdcroft Hyundai Hanley
  • Rating 5.0
    Amazing experience! Carol who dealt with us was great and very professional. We explained that we didn’t want to wait ages for a car as we needed it pretty urgent to fit in my daughters wheelchair and she checked stock levels and we received the car roughly 2 weeks later.
    Response from Holdcroft Hyundai Hanley
    Dear Gracie-jo,

    Thank you so much for taking the time to share your wonderful experience with us at Holdcroft Hyundai Hanley. We are thrilled to hear that Carol was able to assist you efficiently and professionally, ensuring you received your car in a timely manner to accommodate your daughter's needs.

    Your kind words and perfect rating mean a lot to us, and we are delighted that we could meet your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Wishing you and your family all the best with your new vehicle!

    Warm regards,

    The Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Fantastic dropped of my car off got a call when it was ready 👍👍👍👍👍🌟🌟🌟🌟🌟
    Response from Holdcroft Hyundai Hanley
    Hello Dustine,

    Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us at Holdcroft Hyundai Hanley. It's wonderful to know that our team was able to keep you informed and that you were happy with the service. Your kind words and high rating mean a lot to us. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Best regards,
    The Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Excellent service. Friendly and efficient staff. Vehicle was ready promptly, Washed and vacuumed.
    Response from Holdcroft Hyundai Hanley
    Hello Darren A.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you received excellent service and found our staff friendly and efficient. It's great to know that your vehicle was ready promptly and that you appreciated the wash and vacuum. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Very good in every way possible
    Response from Holdcroft Hyundai Hanley
    Hello Susan,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a very good experience with us at Holdcroft Hyundai Hanley. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations in every way possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    The Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Very polite and helpful, helped us choose a really good car and explained in depth every detail.
    Response from Holdcroft Hyundai Hanley
    Dear Steven C.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our team polite and helpful during your visit. It's wonderful to know that we could assist you in choosing a car that suits your needs and provide you with detailed explanations. Your positive feedback and perfect rating mean a lot to us, and we are committed to maintaining the high standards you experienced. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Excellent
    Response from Holdcroft Hyundai Hanley
    Dear Claire T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Holdcroft Hyundai Hanley. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Excellant
    Response from Holdcroft Hyundai Hanley
    Dear Claire T.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Holdcroft Hyundai Hanley. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,


    Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Excellent informative very helpful. Pleasent service . 5*
    Response from Holdcroft Hyundai Hanley
    Dear Pamela S.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service informative and helpful. It's always our aim to provide pleasant and supportive experiences for our customers, and your feedback reassures us that we are on the right track.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Hyundai Hanley.

    Warm regards,


    Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Great service as allways 😊
    Brian E
    Response from Holdcroft Hyundai Hanley
    Hello Brian E.,

    Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you consistently receive great service from us. Your feedback is incredibly valuable, and it motivates our team to continue delivering the best experience possible.

    If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again soon!

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Absolutely first class

    Carol is the ultimate professional while making you feel as if you are good friends

    Thank you.
    Response from Holdcroft Hyundai Hanley
    Dear Sean A.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a first-class experience with us at Holdcroft Hyundai Hanley. Carol will be delighted to know that her professionalism and friendly approach made such a positive impact on your visit. Your feedback is incredibly valuable to us, and we are grateful for your kind words.

    If there is anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again soon.

    Warm regards,

    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Good all round service thx
    Response from Holdcroft Hyundai Hanley
    Hello Michael S.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a good all-round experience with our service at Holdcroft Hyundai Hanley. Your feedback is greatly appreciated and motivates our team to continue providing excellent service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Hold croft, Hanley, we're excellent. The car was picked up early and I was provided updates throughout the MOT.
    The car was brought back in a timely manner.
    Response from Holdcroft Hyundai Hanley
    Hello Stephen P.,

    Thank you so much for taking the time to share your experience with us at Holdcroft Hyundai Hanley. We are thrilled to hear that you found our service excellent and that you appreciated the timely updates and return of your car. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Very helpful and patient very very good
    Response from Holdcroft Hyundai Hanley
    Dear Margaret,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service to be very helpful and patient. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Hyundai Hanley.

    Best regard
    Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Every thing went well
    Response from Holdcroft Hyundai Hanley
    Hello Michael,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that everything went well during your experience with us at Holdcroft Hyundai Hanley. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Hyundai Hanley Team
  • Rating 5.0
    Great customer service and very friendly
    Response from Holdcroft Hyundai Hanley
    Hello Jordan E.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service team at Holdcroft Hyundai Hanley. Providing friendly and helpful service is our top priority, and it’s fantastic to know we met your expectations.

    Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thanks again for your kind words!

    Best regards,
    The Motability Scheme Team at Holdcroft Hyundai Hanley
  • Rating 5.0
    Very helpful and very good service
    Response from Holdcroft Hyundai Hanley
    Hello Jordan,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service very helpful and that you had a great experience with us at Holdcroft Hyundai Hanley. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Hyundai Hanley Team

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