Motability Scheme at Holdcroft Renault Hanley

4.9
Rating 4.9
(256 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Contact information

Address
Leek Road
Stoke-On-Trent ST1 6AD
GB
Get directions
Phone Number
Call Holdcroft Renault Hanley on 01782 214371
01782 214371
01782 214371
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Amy Brassington
  • Dean Powell
  • Alex Goodwin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Darren Yates
  • Donna Greenhouse
  • Ben Simpson
  • Sofia Capparelli-Lowe
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holdcroft Renault Hanley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Holdcroft Renault Hanley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Holdcroft Renault Hanley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft Renault Hanley on 01782214371 to make an appointment with our Motability specialist.

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Reviews at Holdcroft Renault Hanley

  • Rating 5.0
    Very helpful and professional.
    Response from Holdcroft Renault Hanley
    Hello Babatunde B.,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service helpful and professional. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Renault Hanley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Grate
    Response from Holdcroft Renault Hanley
    Hello Robin P.,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you had a great experience with us at Holdcroft Renault Hanley. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    Ben & Vicky were both amazing as always.
    Response from Holdcroft Renault Hanley
    Hello Rommy A.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Ben and Vicky were able to provide you with an amazing experience once again. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    Excellent service nd professional
    Response from Holdcroft Renault Hanley
    Hello Robert M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service and found our team to be professional. Your feedback is incredibly important to us, and it motivates us to continue providing the best experience possible for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Renault Hanley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Superb staff, very knowledgeable and helpful.
    Response from Holdcroft Renault Hanley
    Hello John S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be knowledgeable and helpful. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Renault Hanley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very helpful and swift
    Response from Holdcroft Renault Hanley
    Hello Kerry,

    Thank you so much for taking the time to leave us a wonderful review! We are thrilled to hear that you found our service both helpful and swift. At Holdcroft Renault Hanley, we strive to provide the best experience for our customers, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    All good thank you
    Response from Holdcroft Renault Hanley
    Hello Vickie C.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us at Holdcroft Renault Hanley. Your feedback is incredibly valuable, and we're delighted to know that everything was to your satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    Excellent service and staff are really friendly and make you feel comfortable
    Response from Holdcroft Renault Hanley
    Dear Christine M.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience with our service and found our staff to be friendly and welcoming. At Holdcroft Renault Hanley, we strive to ensure that every customer feels comfortable and valued, and your feedback truly means a lot to us.

    If there is anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,

    The Holdcroft Renault Hanley Team
  • Rating 5.0
    Sirak & Dionne were both welcoming & professional.
    Covered all areas of the Mobility Scheme including a detailed inspection, view & handover of my Renault Mégane E-tech Iconic. I have noticed from the both of them that the door is never closed & should I need assistance or a query,I know I feel reassured, making the whole experience more at ease. I can't find any fault at all & in the future I can honestly say that I'd like to go back to Holdcroft Renault.
    Response from Holdcroft Renault Hanley
    Dear Anthony H.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Sirak and Dionne provided you with a welcoming and professional experience during your visit. It's great to know that they were able to cover all aspects of the Motability Scheme and ensure a smooth inspection, view, and handover of your Renault Mégane E-tech Iconic.

    We are delighted that you feel reassured and at ease with the support offered by our team. Your kind words and perfect rating mean a lot to us, and we are grateful for your trust in Holdcroft Renault Hanley.

    We look forward to welcoming you back in the future and are always here to assist with any queries or assistance you may need.

    Warm regards,

    The Holdcroft Renault Hanley Team
  • Rating 5.0
    Excellent communication before during and after service. Made easy and simple by welcoming helpful staff.
    Response from Holdcroft Renault Hanley
    Hello Paul B.,

    Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you found our communication excellent and that our team made the process easy and simple for you. Our staff strives to be welcoming and helpful, and it's wonderful to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue providing top-notch service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    Very good
    Response from Holdcroft Renault Hanley
    Hello Josef S.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a very good experience with us at Holdcroft Renault Hanley. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Renault Hanley Team
  • Rating 5.0
    Friendly staff and the motability staff excellent. Love my car
    Response from Holdcroft Renault Hanley
    Hello Mark W.,

    Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our friendly staff and that our Motability team met your expectations. It's fantastic to know that you love your car. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Holdcroft Renault Hanley Team
  • Rating 5.0
    Relaxed hassle free communication. Nothing was too much trouble at the garage. Test drive was accepted and car order was placed efficiently. Looking forward to a long relationship with the team at Holdcroft Renault.
    Response from Holdcroft Renault Hanley
    Hello David B.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a relaxed and hassle-free experience at Holdcroft Renault Hanley. Our team strives to make every visit as smooth and enjoyable as possible, and it's great to know that we were able to meet your expectations.

    We are delighted that you found the test drive and car ordering process efficient, and we are excited about the opportunity to continue serving you in the future. If you have any questions or need further assistance, please don't hesitate to reach out.

    Looking forward to a long and rewarding relationship with you.

    Best regards,
    The Holdcroft Renault Hanley Team
  • Rating 5.0
    The staff were very welcoming
    Response from Holdcroft Renault Hanley
    Hello Lyn M.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our staff welcoming. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to seeing you again at Holdcroft Renault Hanley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very pleased with how everything went
    Response from Holdcroft Renault Hanley
    Hello Joshua P.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were very pleased with your experience at Holdcroft Renault Hanley. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Holdcroft Renault Hanley Team
  • Rating 5.0
    Great experience all round
    10/10
    Response from Holdcroft Renault Hanley
    Hello Simon,

    Thank you so much for taking the time to leave such a fantastic review! We're thrilled to hear that you had a great experience with us at Holdcroft Renault Hanley. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    It was great
    Response from Holdcroft Renault Hanley
    Hello Alan D.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with us at Holdcroft Renault Hanley. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Holdcroft Renault Hanley Team
  • Rating 5.0
    Excellent. Very helpful staff answered any questions I had .
    Response from Holdcroft Renault Hanley
    Hello Kerry J.,

    Thank you so much for your wonderful review! We're thrilled to hear that our staff was able to assist you and answer all your questions. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Renault Hanley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Salesman was excellent.
    Response from Holdcroft Renault Hanley
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutely brilliant Claire was fantastic
    Response from Holdcroft Renault Hanley
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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