Motability Scheme at Holdcroft Renault Hanley

4.9
Rating 4.9
(276 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Contact information

Address
Leek Road
Stoke-On-Trent ST1 6AD
GB
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Phone Number
Call Holdcroft Renault Hanley on 01782 214371
01782 214371
01782 214371
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Amy Brassington
  • Dean Powell
  • Travis Collier
  • Alex Goodwin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Darren Yates
  • Ben Simpson
  • Sofia Capparelli-Lowe
  • Justine France-Evans
  • Richard Williams
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holdcroft Renault Hanley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Holdcroft Renault Hanley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Holdcroft Renault Hanley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft Renault Hanley on 01782214371 to make an appointment with our Motability specialist.

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Reviews at Holdcroft Renault Hanley

  • Rating 5.0
    A first class handover and service from start to finish.
  • Rating 5.0
    Travis was exceptionally helpful. He made the whole process easy to manage and had great communication, both in person and via email.

    He was extremely knowledgeable about the process which put us at ease and he was really,friendly polite and professional throughout.

    He is a great asset to the Holdcroft Group.

    Response from Holdcroft Renault Hanley
    Dear Ewan C.,

    Thank you so much for taking the time to share your wonderful feedback about your experience with us at Holdcroft Renault Hanley. We are thrilled to hear that Travis was able to make the process easy and enjoyable for you. His dedication to excellent communication and professionalism is something we truly value, and it's fantastic to know that it made a positive impact on your experience.

    We are proud to have Travis as part of our team, and your kind words will certainly be shared with him. Your satisfaction is our top priority, and it's rewarding to know that we succeeded in providing you with the service you deserve.

    Thank you once again for your review and for choosing the Motability Scheme with us. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    Holdcroft Renault Hanley Team
  • Rating 5.0
    Seamless transaction . Dionne was great . Very pleased .
    Response from Holdcroft Renault Hanley
    Hello Charlie H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was seamless and that Dionne provided you with great service. Your satisfaction is our top priority, and it's fantastic to know that you are very pleased with your transaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Renault Hanley.

    Best regards,

    The Motability Scheme Team
  • Rating 4.0
    Alex was great
    Response from Holdcroft Renault Hanley
    Hello Claire,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that Alex was able to provide you with great service during your visit. Your satisfaction is important to us, and we appreciate your rating. If there's anything more we can do to enhance your experience or if you have any further comments, please feel free to let us know. We look forward to welcoming you back to Holdcroft Renault Hanley in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    Very very friendly
    Response from Holdcroft Renault Hanley
    Hello Iveta,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team to be very friendly. Providing excellent customer service is a top priority for us at Holdcroft Renault Hanley, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    First class service. Staff great and work done in half a day.
    Response from Holdcroft Renault Hanley
    Hello Kevin,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service and that our staff made a positive impression on you. It's great to know that we were able to complete the work in half a day, meeting your expectations. Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    Excellent service,from start to finish ,friendly professional staff,
    Response from Holdcroft Renault Hanley
    Dear Lesley P.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us from start to finish. Our team takes great pride in providing friendly and professional service, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Renault Hanley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Wonderful staff! Each time i visit the warm welcome and service is always fantastic!
    Thank you to all the staff
    Response from Holdcroft Renault Hanley
    Dear Angela H.,

    Thank you so much for your wonderful review! We are thrilled to hear that you consistently receive a warm welcome and fantastic service during your visits. Our team at Holdcroft Renault Hanley takes great pride in ensuring our customers feel valued and appreciated. Your kind words and perfect rating mean a lot to us, and we will be sure to share your feedback with all the staff. We look forward to welcoming you back soon!

    Warm regards,

    The Holdcroft Renault Hanley Team
  • Rating 4.0
    Car was a bit small but ok
    Response from Holdcroft Renault Hanley
    Hello Malcolm,

    Thank you for taking the time to share your feedback with us. We're glad to hear that you found the car satisfactory, even though it was a bit smaller than expected. Your insights are valuable to us as we strive to improve our services and offerings. If there's anything more we can do to assist you or if you have any further comments, please feel free to reach out. We hope to see you again soon at Holdcroft Renault Hanley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Everything was done to a good standard on a timely basis. Any issues were passed on to me with a full explanation.
    Response from Holdcroft Renault Hanley
    Dear Neil C.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you were satisfied with the service you received at Holdcroft Renault Hanley. Our team strives to ensure that everything is handled efficiently and to a high standard, and it's wonderful to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    The staff are always friendly and happy. Customer service is excellent along with service department. I can't really fault anything with this dealership they're fantastic
    Response from Holdcroft Renault Hanley
    Hello Michelle,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our team at Holdcroft Renault Hanley. Our staff takes great pride in providing friendly and excellent customer service, and it's fantastic to know that their efforts have made a difference for you.

    Your kind words and perfect rating mean a lot to us, and they motivate us to continue delivering the best service possible. If there's anything more we can do for you in the future, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Holdcroft Renault Hanley Team
  • Rating 5.0
    Nice person coverd everything
    Response from Holdcroft Renault Hanley
    Hello Yorick H.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you had a positive experience with us and that everything was covered to your satisfaction. Our team at Holdcroft Renault Hanley is dedicated to providing excellent service, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    Very polite and efficient
    Response from Holdcroft Renault Hanley
    Dear Melanie S.,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our service to be polite and efficient. Providing excellent customer service is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Renault Hanley.

    Best regards,
    The Motability Scheme Team at Holdcroft Renault Hanley
  • Rating 5.0
    The young man was very helpful and very polite he explained everything to me and told me all I needed to know about the motability scheme
    Response from Holdcroft Renault Hanley
    Hello Paul S.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our team member. It's wonderful to know that he was able to provide you with all the information you needed about the Motability Scheme. Your feedback is greatly appreciated and will be shared with the team. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Holdcroft Renault Hanley Team
  • Rating 5.0
    Really it was perfect and professional service
    Response from Holdcroft Renault Hanley
    Hello Majdi M.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our service to be perfect and professional. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Renault Hanley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent, Very helpful and informative. I would highly recommend them
    Response from Holdcroft Renault Hanley
    Hello Amanda,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and informative. Your recommendation means a lot to us, and we're delighted to know that you had a positive experience with the Motability Scheme at Holdcroft Renault Hanley. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Holdcroft Renault Hanley Team
  • Rating 5.0
    very helpful
    Response from Holdcroft Renault Hanley
    Dear Penelope,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be very helpful. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Holdcroft Renault Hanley.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Absolutely brilliant renault is, was kept informed about the progress of the service and courtesy car was nice aswell
    Response from Holdcroft Renault Hanley
    Hello Andrea R.,

    Thank you so much for your wonderful review! We are thrilled to hear that you had a brilliant experience with us at Holdcroft Renault Hanley. Keeping our customers informed and providing a comfortable courtesy car are top priorities for us, and it's fantastic to know that we met your expectations. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    The Holdcroft Renault Hanley Team
  • Rating 5.0
    wery good
    Response from Holdcroft Renault Hanley
    Hello Petra L.,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a very good experience with us at Holdcroft Renault Hanley. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Holdcroft Renault Hanley Team
  • Rating 5.0
    Excellent service. Polite professional staff always. Informative. Clean show room.
    Response from Holdcroft Renault Hanley
    Dear Michelle C.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience at Holdcroft Renault Hanley. Our team takes great pride in providing polite and professional service, and it's rewarding to know that our efforts have made a positive impact on your visit. We also appreciate your kind words about our showroom. Your satisfaction is our top priority, and your feedback motivates us to continue delivering the best service possible. We look forward to welcoming you back in the future.

    Best regards,
    The Holdcroft Renault Hanley Team

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