Motability Scheme at Holdcroft Dacia Hanley

4.9
Rating 4.9
(21 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00

Contact information

Address
Leek Road
Hanley
Stoke On Trent ST1 6AD
GB
Phone Number
Call Holdcroft Dacia Hanley on 01782 214371
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 11:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday11:00 - 17:00

Motability Scheme specialists:

  • Amy Brassington
  • Dean Powell
  • Oliver Fernyhough-Martin
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Darren Yates
  • Chris Clewes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Holdcroft Dacia Hanley

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Holdcroft Dacia Hanley

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Holdcroft Dacia Hanley can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Holdcroft Dacia Hanley on 01782214371 to make an appointment with our Motability specialist.

Reviews at Holdcroft Dacia Hanley

  • Rating 5.0
    Easy to do, great help, all round experience was good. Dean is a top guy
    Response from Holdcroft Dacia Hanley
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    It was a straightforward process and the dealership were very helpful.
    Response from Holdcroft Dacia Hanley
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent help
    Response from Holdcroft Dacia Hanley
    Thank you for the great review and the feedback on XX, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Ollie was fantastic very easy to communicate with especially good with my anxiety he made me feel at ease ordering my new car at a much quicker expected delivery time too thank you Ollie
    Response from Holdcroft Dacia Hanley
    Jody H, thank you for your feedback, Ollie will be pleased to hear you enjoyed the experience. We look forward to welcoming you back soon.
  • Rating 5.0
    Very professional great experience.thanks olly
    Response from Holdcroft Dacia Hanley
    Hi John M, thank you for your feedback, it's good to hear you enjoyed the experience. Wishing you many miles of happy motoring in your new Dacia.
  • Rating 5.0
    Great customer service and very good communication kept us up to date throughout the entire process.oliver was amazing throughout
    Response from Holdcroft Dacia Hanley
    Elizabeth A, thank you for your feedback for Oliver. We hope you are enjoying your new Dacia and should any questions arise, do contact us. Happy motoring!
  • Rating 4.0
    Amy was very helpful in getting my new car and I am very happy with the service I received from holdcrofts.
    Response from Holdcroft Dacia Hanley
    Hi Christian F, thank you for your feedback for Amy and the team. We hope you are enjoying your new Dacia and if any further questions arise, do contact us. Wishing you many miles of safe motoring.
  • Rating 5.0
    Excellent help and guidance from Oliver, a stressful time made easier by his caring manner and expertise
    Response from Holdcroft Dacia Hanley
    Hi David J, it's good to hear you enjoyed the Handover experience with Oliver. We hope you are enjoying your new Dacia and if any further questions arise as you get to know the car, do call us and we can go through them with you. Wishing you many miles of happy motoring!
  • Rating 5.0
    Great. Oliver is brill.
    Response from Holdcroft Dacia Hanley
    Robert P, thank you for the 5* feedback for Oliver, we do appreciate it. We hope you are enjoying your new Dacia and wish you many miles of happy motoring.
  • Rating 5.0
    Really clear explanation, ensured lowest deposit at time of collection
    Response from Holdcroft Dacia Hanley
    Neil C, it's good to hear you enjoyed your Handover experience. We are here to help if any further questions arise and wish you many miles of happy motoring!
  • Rating 5.0
    Quick and efficient hand over by Amy bassington Mobility. again nothing is to much trouble from start to finish.full run down of All the car and where you will find anything. Fantastic customer service. Thankyou Amy bassington I definitely will be using holdcroft dacia again in the future
    Response from Holdcroft Dacia Hanley
    Hi Amy M, thank you for this wonderful feedback, we're pleased to hear you enjoyed your Handover experience with Amy. We hope you are enjoying your new Dacia and if any further questions arise as you get to know the car, contact us and we will go through them with you. Wishing you many miles of happy motoring!
  • Rating 5.0
    Fantastic customer service by Amy bassington Mobility. I had a bad experience in another car garage. Nothing was too much trouble for Amy totel credit to your company
    Response from Holdcroft Dacia Hanley
    Hello Amy M, thank you for your 5* review and feedback for Amy, it's good to hear you enjoyed the experience and we look forward to welcoming you back to the dealership soon.
  • Rating 5.0
    Excellent customer service Amy West very polite.
    Response from Holdcroft Dacia Hanley
    Hi Alana, thank you for taking the time to leave this review, Amy will be delighted to hear your comments. We hope you are enjoying your new Dacia and we are here to answer any questions you may have. Happy motoring!
  • Rating 5.0
    Absolutely amazing customer service!
    Response from Holdcroft Dacia Hanley
    Thank you for the great review Emelia W! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Best Wishes!
  • Rating 5.0
    Olly was very professional polite and well mannered. It was seamless and speedy would highly recommend Renault/Dacia
    Response from Holdcroft Dacia Hanley
    Hi Hellen N, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your handover experience with Olly, we hope to see you again soon! Kind regards from the team at Holdcroft Renault/Dacia Hanley!
  • Rating 5.0
    Amazing customer service
    Response from Holdcroft Dacia Hanley
    Thank you for the great review Emelia W! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards from the team at Holdcroft Dacia Hanley!
  • Rating 5.0
    Great sales lady, got the car within a week..
    Response from Holdcroft Dacia Hanley
    Thank you for the great review Joshua P! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon!
  • Rating 5.0
    Great customer service from beginning to hand over, Amy Brassington helped us with everything we needed , first class customer service.
    Response from Holdcroft Dacia Hanley
    Hello Lesley P.. Thank you for taking the time to leave us a review about your visit. We're thrilled to see that you enjoyed your visit and will pass on your comments to Amy. Best wishes and Happy Motoring!
  • Rating 5.0
    Olivia was very helpful knowledgeable and polite a very nice young man
    Response from Holdcroft Dacia Hanley
    Hi Hellen, thank you for the fantastic feedback! We are glad to hear that you had a great experience. We hope to see you again in the future.
  • Rating 5.0
    Very helpful and not pushy
    Response from Holdcroft Dacia Hanley
    Thank you for your 5 star rating, Philip! We hope to see you again in the future.

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