Motability Scheme at Vertu Vauxhall Knaresborough
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Vauxhall Knaresborough
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Vauxhall Knaresborough can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Vauxhall Knaresborough on 01423417575 to make an appointment with our Motability specialist.
Contact information
Address
Grimbald Crag Road
St. James Retail Park
Knaresborough HG5 8PY
GB
Phone Number
Call Vertu Vauxhall Knaresborough on 01423 417575
01423 417575
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Richard Harrison
- Paul Bramley
- Liam Healy
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Stephen Clark
- Richard Butler
- Charlotte Dacre
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Vauxhall Knaresborough
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Vauxhall Knaresborough
- Rating 5.0Sep 12, 2025Exemplary was kept informed and they did the service and recall at same time was under the time they quoted as well .
- Rating 5.0Sep 4, 2025ExceyResponse from Vertu Vauxhall KnaresboroughSep 4, 2025Dear Amy D.,
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Vertu Vauxhall Knaresborough. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
Liza - Rating 5.0Aug 30, 2025ExcellentResponse from Vertu Vauxhall KnaresboroughAug 30, 2025Hello Amy
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with the Motability Scheme at Vertu Vauxhall Knaresborough. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards, Dawn
The Vertu Vauxhall Knaresborough Team - Rating 3.0Aug 6, 2025The wait was quite long and the car hadn't been clean inside or out -not sure if that is or it isn't something they do.Response from Vertu Vauxhall KnaresboroughAug 6, 2025Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT3MT0608 Kind regards, Liza.
- Rating 1.0Aug 5, 2025Extremely disappointing experience. When the service was booked I arranged an automatic courtesy car. On arrival I was told my courtesy car was a manual. I explained I only have an automatic license due to my disability I cant drive manual. A very un-empathetic lady told me an auto was not something they could guarantee, no apology, no offer to rebook another day, nothing. I was told I could wait while the service was done, I literally had no choice so agreed, she estimated 1 hour. That was at 9.20. By 11 I had to ask for an update, I was told they were awaiting auth from Motability for discs & pads, another hour passed and I asked again, still awaiting auth. I was offered a courtesy car at this point, but I had waited so long already it made no sense to go home and come back. Aprox 30 mins later 12.45ish, I was told my car was ready, I asked if the brakes were done and she said, no authority was refused. I wasted over 3 hours when I should have been at work, this dealership is not capable of being on the Motability scheme as they have no idea how to treat disabled people.Response from Vertu Vauxhall KnaresboroughAug 5, 2025Good afternoon Steven. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YXT1SP0508 Kind regards, Dean
- Rating 5.0Jul 22, 2025Alex was very helpful professional and friendly.
A great service from Alex and Vertu, I would recommend to anyone 100%.
The car is great to.
Thanks Vertu and Alex, I'll be back.Response from Vertu Vauxhall KnaresboroughJul 22, 2025Hello Andrew D.,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Alex provided you with helpful, professional, and friendly service. It's fantastic to know that you are enjoying your car and that you had a great experience with us at Vertu Vauxhall Knaresborough.
Your recommendation means a lot to us, and we look forward to welcoming you back in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
Matthew - Rating 5.0Jun 11, 2025Very good all round service no complaints.Response from Vertu Vauxhall KnaresboroughJun 11, 2025Dear Lorraine
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a very good experience with our service at Vertu Vauxhall Knaresborough. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean - Rating 5.0Jun 4, 2025very friendly staff,and treated like a king.Response from Vertu Vauxhall KnaresboroughJun 4, 2025Hello Stephen,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Vertu Vauxhall Knaresborough. Our goal is to ensure every customer feels valued and well taken care of, and it's fantastic to know that you felt treated like royalty during your visit. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again!
Best regards,
Dean - Rating 5.0May 13, 2025Great customer supportResponse from Vertu Vauxhall KnaresboroughMay 14, 2025Hello Glen
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a great experience with our customer support team at Vertu Vauxhall Knaresborough. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Dean - Rating 5.0May 1, 2025Alex went above and beyond throughout the whole process, ensuring we were comfortable at all times
We thought we had a car in mind, but turns out that one wasn’t suitable, but within 10 minutes Alex had found us an alternative that suited our needs more than the one we originally wanted. She really took the time to get to know us as people which was lovely!
The handover was especially good as although I am not the driver, she made sure when she was showing Jo the controls that I could see how it worked too.
She explained what was happening so we were never felt forgotten or unsure, even making sure we were comfortable when we got upset about letting go of my dad’s car.
Absolutely thrilled with the service we received and the new car too.
We will definitely be returning when the next car is due
Thank you Alex!Response from Vertu Vauxhall KnaresboroughMay 1, 2025Dear Patric,
Thank you so much for taking the time to share your wonderful experience with us at Vertu Vauxhall Knaresborough. We are thrilled to hear that Alex was able to provide such exceptional service and make the process comfortable and enjoyable for you and Jo.
It's fantastic to know that Alex's dedication and attention to detail helped you find the perfect car, and that she ensured you both felt included and informed during the handover. We understand how emotional it can be to part with a cherished vehicle, and we're glad Alex was there to support you through it.
Your kind words and 5-star rating mean a lot to us, and we are delighted that you are thrilled with both the service and your new car. We look forward to welcoming you back when it's time for your next car.
Thank you once again for your feedback and for choosing the Motability Scheme at Vertu Vauxhall Knaresborough.
Best regards,
Dean - Rating 5.0Mar 27, 2025Brilliant staff, Paul who sorted me was brilliant and Sophie the manager was great too, couldn’t do enough for youResponse from Vertu Vauxhall KnaresboroughMar 27, 2025Good afternoon Alan. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Paul, Sophie and the team. We hope to see you again soon. Happy motoring, Dean
- Rating 5.0Mar 21, 2025All the staff especially Sophie ( manager) and Paul (sales go above and beyond, very welcomingResponse from Vertu Vauxhall KnaresboroughMar 21, 2025Hi Alan, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Sophie . Many thanks Keith
- Rating 5.0Jan 4, 2025Very happy was an easy process, staff were really friendly and helpfulResponse from Vertu Vauxhall KnaresboroughJan 4, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Dec 18, 2024Absolutely brilliant ! Lovely staff , so helpful , and so accessible to us disabled folk !Response from Vertu Vauxhall KnaresboroughDec 18, 2024Good afternoon, Eleanor . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 17, 2024Very good service and easy handover with new car. Thankyou.paul and Sarah.Response from Vertu Vauxhall KnaresboroughDec 17, 2024Good afternoon, Mark . Thank you so much for your kind words! We are so happy to hear that Paul and Sarah was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Dec 2, 2024Top class serviceResponse from Vertu Vauxhall KnaresboroughDec 2, 2024Good afternoon, Amanda . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Nov 27, 2024Brilliant from start to finish is quick handover to on the car thankyou Paul bramley keep up the good work 👍 sarah and peteResponse from Vertu Vauxhall KnaresboroughNov 27, 2024Good afternoon Fynley. Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Nov 21, 2024Smooth experience no problems .Response from Vertu Vauxhall KnaresboroughNov 21, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Nov 6, 2024Very informative, great customer serviceResponse from Vertu Vauxhall KnaresboroughNov 6, 2024Good afternoon Kerri. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Oct 30, 2024Class deliveryResponse from Vertu Vauxhall KnaresboroughOct 30, 2024Good afternoon, Joseph . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had an exemplary experience with us at Vertu Vauxhall Knaresborough. It's great to know that we were able to keep you informed and complete the service and recall efficiently and within the quoted time. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Dean