Motability Scheme at Vertu Volkswagen Harrogate
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Volkswagen Harrogate
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Volkswagen Harrogate can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Volkswagen Harrogate on 03301780967 to make an appointment with our Motability specialist.
Contact information
Address
Grimbald Crag Road
St James Retail Park
Knaresborough HG5 8PY
GB
Phone Number
Call Vertu Volkswagen Harrogate on 0330 178 0967
0330 178 0967
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Fazz Ahmed
- Keely Gibbons
- Darren Binge
- Gabi Eyres
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Stuart Porter
- Hannah Chapman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volkswagen Harrogate
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Volkswagen Harrogate
- Rating 5.0Apr 1, 2025Great customer service . Really friendly and all information was clear. We didn't know much about the motability scheme but was talked through everything we needed to do. great service.Response from Vertu Volkswagen HarrogateApr 1, 2025Good afternoon Ruby. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Apr 1, 2025Really good service . We found the right car straight away and was talked through everything . All paperwork and contracts were signed and sorted before we knew it! Lovely car and really happy with the service .Response from Vertu Volkswagen HarrogateApr 1, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Apr 1, 2025Very friendly staff , quick and easy to get through and nothing was too much troubleResponse from Vertu Volkswagen HarrogateApr 1, 2025Good afternoon Katy. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Mar 25, 2025fantastic gabby was amazing from start to finish nothing was too much and made it very smooth transition to my new carResponse from Vertu Volkswagen HarrogateMar 25, 2025Good afternoon Sarah. Thank you so much for your kind words! We are so happy to hear that Gabby was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Mar 20, 2025Lovely staff, Keely and Gabby where lovelyResponse from Vertu Volkswagen HarrogateMar 20, 2025Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Mar 20, 2025Gabrielle was great from start to finish. She was really helpful during our first point of contact over the phone and then greeted us with a great friendly welcome when we went into the dealership to look around cars. Throughout the whole process Gabrielle kept us up to date on the next steps. When we collected the car, Gabrielle gave a very detailed thorough handover and was excellent. She made the whole process was made nice and easy. Thank you!Response from Vertu Volkswagen HarrogateMar 20, 2025Hi Edie, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Gabrielle . Many thanks Keith
- Rating 5.0Feb 25, 2025Made everything easy, with a pleasant friendly atmosphereResponse from Vertu Volkswagen HarrogateFeb 25, 2025Hi Ian, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Feb 21, 2025Dealership were great although vehicle less so as unusable after 4 daysResponse from Vertu Volkswagen HarrogateFeb 21, 2025Good afternoon Paul. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Feb 6, 2025Very good, efficient and good customer serviceResponse from Vertu Volkswagen HarrogateFeb 6, 2025Good afternoon Florence. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Jan 30, 2025Absolutely brilliantResponse from Vertu Volkswagen HarrogateJan 30, 2025Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jan 14, 2025Helpful from start to finish. Lovely too.Response from Vertu Volkswagen HarrogateJan 16, 2025Hi Caroline. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 5.0Jan 2, 2025Excellent service from GabbyResponse from Vertu Volkswagen HarrogateJan 2, 2025Hi Glynis. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Gabby and the team. We hope to see you again soon. Happy motoring, Kerry
- Rating 5.0Dec 5, 2024Gabby made our experience in getting a mobility car very easy from start to finish. She was very helpful, emailed us clips of what the car can do and showed a clip in the showroom. Very helpful in making sure our wheelchair and hoist fit the car. She thoroughly showed us all the functions of the car before we drove off. We would highly recommend Gabby to anyone looking for a mobility car.Response from Vertu Volkswagen HarrogateDec 5, 2024Good afternoon, Andrew . Thank you so much for your kind words! We are so happy to hear that Gabby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Nov 27, 2024Excellent customer service from test drive, through ordering, to hand-overResponse from Vertu Volkswagen HarrogateNov 27, 2024Good afternoon, Jamie . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Nov 15, 2024The whole process felt very simple.Response from Vertu Volkswagen HarrogateNov 15, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Liza.
- Rating 5.0Nov 8, 2024Very Good, Excellent customer service.Response from Vertu Volkswagen HarrogateNov 8, 2024Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Oct 9, 2024Great handover covered everything.Response from Vertu Volkswagen HarrogateOct 9, 2024Good afternoon, Callum . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Oct 2, 2024Very polite and helpful lady. A very good serviceResponse from Vertu Volkswagen HarrogateOct 2, 2024Good afternoon Sharon. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Oct 1, 2024Lauren was phenomenal. A brilliant sales person. I was reluctant when I walked in to the show room and she has matched me to the perfect car. She was also amazing with my two autistic sons who came to collect the car with me. Cannot rate Lauren enough she is amazing, this girl needs a promotion and a pay rise!!Response from Vertu Volkswagen HarrogateOct 1, 2024Hi Theodore, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Lauren receives the recognition she deserves. Many thanks Keith
- Rating 5.0Sep 5, 2024Simple, efficient, friendlyResponse from Vertu Volkswagen HarrogateSep 5, 2024Thank you for taking your time to leave this great review! Kind regards, Liza.