Motability Scheme at Vertu Volkswagen Harrogate
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Volkswagen Harrogate
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Volkswagen Harrogate can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Volkswagen Harrogate on 03301780967 to make an appointment with our Motability specialist.
Contact information
Address
Grimbald Crag Road
St James Retail Park
Knaresborough HG5 8PY
GB
Phone Number
Call Vertu Volkswagen Harrogate on 0330 178 0967
0330 178 0967
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Fazz Ahmed
- Keely Gibbons
- Darren Binge
- Gabi Eyres
- Chris Heapy
- Lauren March
We recommend calling and booking an appointment before visiting.
Service centre details 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 07:45 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:45 - 18:00 |
| Tuesday | 07:45 - 18:00 |
| Wednesday | 07:45 - 18:00 |
| Thursday | 07:45 - 18:00 |
| Friday | 07:45 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Stuart Porter
- Hannah Chapman
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Volkswagen Harrogate
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Volkswagen Harrogate
- Rating 5.0Nov 15, 2024The whole process felt very simple.Response from Vertu Volkswagen HarrogateNov 15, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Liza.
- Rating 5.0Nov 8, 2024Very Good, Excellent customer service.Response from Vertu Volkswagen HarrogateNov 8, 2024Thank you for taking your time to leave this great review! Kind regards Dawn
- Rating 5.0Oct 9, 2024Great handover covered everything.Response from Vertu Volkswagen HarrogateOct 9, 2024Good afternoon, Callum . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Oct 2, 2024Very polite and helpful lady. A very good serviceResponse from Vertu Volkswagen HarrogateOct 2, 2024Good afternoon Sharon. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Oct 1, 2024Lauren was phenomenal. A brilliant sales person. I was reluctant when I walked in to the show room and she has matched me to the perfect car. She was also amazing with my two autistic sons who came to collect the car with me. Cannot rate Lauren enough she is amazing, this girl needs a promotion and a pay rise!!Response from Vertu Volkswagen HarrogateOct 1, 2024Hi Theodore, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Lauren receives the recognition she deserves. Many thanks Keith
- Rating 5.0Sep 5, 2024Simple, efficient, friendlyResponse from Vertu Volkswagen HarrogateSep 5, 2024Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Aug 13, 2024Great, explained everything thoroughlyResponse from Vertu Volkswagen HarrogateAug 13, 2024Good afternoon. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Jul 10, 2024Faultless!Response from Vertu Volkswagen HarrogateJul 10, 2024Good Afternoon, Zara. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the very best service for all our customers and look forward to dealing with you in the future. Kind regards, Danielle
- Rating 5.0Jul 3, 2024Gabby was very helpful. Professional service and very knowledgeable about the cars. Please to do business withResponse from Vertu Volkswagen HarrogateJul 3, 2024Thank you so much for your kind words! We are so happy to hear that Gabby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
- Rating 5.0May 22, 2024The service I received from gabby has been outstanding she is a credit to her company ...Response from Vertu Volkswagen HarrogateMay 22, 2024Thank you so much for your kind words! We are so happy to hear that Gabby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
- Rating 5.0May 14, 2024Gabby was the perfect sales person, not pushy. Knew what I wanted and helped me get it. Thank you Gabby.Response from Vertu Volkswagen HarrogateMay 15, 2024Thank you so much for your kind words! We are so happy to hear that Gabby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Apr 17, 2024Made to feel very welcome and comfortable by all staff very informative and helpful on getting the right vehicle for you would definitely recommendResponse from Vertu Volkswagen HarrogateApr 17, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Apr 4, 2024Brilliant, car came earlier then expected, sales assistant was great.👍Response from Vertu Volkswagen HarrogateApr 4, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Mar 18, 2024It was a good experience to deal with Gabrielle at Harrogate VW branch. She is very experienced in her work. Everything was held with professionalism and care. I was happy to learn new things which I never knew existed. Courtesy call in 2 days was helpful, as I had a chance to share my concerns regarding our new car. Greeting from the manager and smooth handover from Gabrielle, made us feel valued customers. Thank you and hope to continue our relationship with you!Response from Vertu Volkswagen HarrogateMar 18, 2024Thank you so much for your kind words! We are so happy to hear that Gabrielle was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew
- Rating 5.0Mar 18, 2024They are fantastic really look after me and I would give them top marks 10Response from Vertu Volkswagen HarrogateMar 18, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
- Rating 5.0Dec 21, 2023Very knowledgeable and helpful all the way. Great experience for us.Response from Vertu Volkswagen HarrogateDec 21, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Nov 10, 2023Very helpful, excellent serviceResponse from Vertu Volkswagen HarrogateNov 10, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Nov 2, 2023Hannah in customer service was, as always brilliantResponse from Vertu Volkswagen HarrogateNov 2, 2023Thank you so much for your kind words! We are so happy to hear that Hannah was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
- Rating 5.0Oct 31, 2023Fine very happy will recommend friendsResponse from Vertu Volkswagen HarrogateOct 31, 2023Thanks for taking the time to mark us as 5 stars! Kind regards, Liza.
- Rating 5.0Oct 30, 2023Very knowledgeable and helpfulResponse from Vertu Volkswagen HarrogateOct 30, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.