Motability Scheme at JCT600 Mercedes-Benz of York

4.8
Rating 4.8
(14 reviews)
08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 08:45 - 17:00 10:30 - 16:30

Contact information

Address
Centurion Park
Clifton
York YO30 4WW
GB
Phone Number
Call JCT600 Mercedes-Benz of York on 01904 694000
Email
Reviews
Visit dealer website

Service centre details
08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 08:45 - 19:00 08:45 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:45 - 19:00
Tuesday08:45 - 19:00
Wednesday08:45 - 19:00
Thursday08:45 - 19:00
Friday08:45 - 19:00
Saturday08:45 - 17:00
Sunday10:30 - 16:30

Motability service specialists:

  • Lara Sefton
  • Richard Catford
  • Natasha Banks
  • Stephanie Birchall
We recommend calling and booking an appointment before visiting.

Accessibility features at JCT600 Mercedes-Benz of York

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to Mercedes-Benz of York

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Our trained Motability specialists are here to support you throughout the duration of your lease. JCT600 Mercedes-Benz of York can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact JCT600 Mercedes-Benz of York on 01904694000 to make an appointment with our Motability specialist.

Reviews at JCT600 Mercedes-Benz of York

  • Rating 5.0
    Thank you very much for your help in getting my car serviced
    Response from JCT600 Mercedes-Benz of York
    Hello, thank you for taking the time to leave us a review about your visit with us. We are thrilled that you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz of York. We hope to see you again soon.
  • Rating 5.0
    The 5 star is for the service team alone they are brilliant and thank you for been so kind. The sales team were not very nice.
    Response from JCT600 Mercedes-Benz of York
    Hi Shelley, thank you for taking the time to leave us a review about your visit with us. We are thrilled you had a positive experience with our service team at JCT600 Mercedes-Benz of York and we hope to see you again soon.
  • Rating 5.0
    Excellent customer service
    Response from JCT600 Mercedes-Benz of York
    Hi Craig, thank you for taking the time to leave us a review about your visit with us. We are thrilled that you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz of York. We hope to see you again soon.
  • Rating 5.0
    Ex customer service
    Response from JCT600 Mercedes-Benz of York
    Hi Sarah, thank you for taking the time to leave us a review about your visit with us. We are thrilled you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz York. We hope to see you again soon.
  • Rating 5.0
    Olivia was outstanding yet again.Providing us with a like for like courtesy car. A newer Gla than ours. Providing a nice coffee while we went through paperwork. She even listened to feedback where Mercedes no longer provide new motability cars and promised to feed this back to the manufacturer. Excellent customer service which is very much valued!
    Response from JCT600 Mercedes-Benz of York
    Hi Patricia, thank you for taking the time to leave us a review about your visit with us. We are thrilled you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz of York. We hope to see you again soon.
  • Rating 5.0
    Excellent service from mercedes.
    Response from JCT600 Mercedes-Benz of York
    Hi David, thank you for taking the time to leave us a review about your visit with us. We are thrilled that you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz of York. We hope to see you again soon.
  • Rating 5.0
    Great customer service. Friendly. Always are smile to be seen or had.
    Response from JCT600 Mercedes-Benz of York
    Hi Kathryn, thank you for taking the time to leave us a review about your visit with us. We are thrilled you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz of York. We hope to see you again soon.
  • Rating 5.0
    Great service
    Response from JCT600 Mercedes-Benz of York
    Hi Susan, thank you for taking the time to leave us a review about your visit with us. We are thrilled that you gave us 5 stars in response to your vehicle coming in for its MOT. We hope to see you again soon.
  • Rating 5.0
    Very happy with customer service
    Response from JCT600 Mercedes-Benz of York
    Hi Michael, thank you for taking the time to leave us a review about your visit with us. We are thrilled you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz York. We hope to see you again soon.
  • Rating 5.0
    Olivia the Customer service rep, greeted me with a smile. She was thorough and efficient when processing our Gla for its MoT, service and other little bits. The loan car was outstanding (an EQA). It makes sense to have loan cars electric for cheap range and to promote latest MB technology. Car was washed and valeted when we picked it up.
    Response from JCT600 Mercedes-Benz of York
    Hi Patricia, thank you for taking the time to leave us a review about your visit with us. We are thrilled you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz York. We hope to see you again soon.
  • Rating 5.0
    Excellent service
    Response from JCT600 Mercedes-Benz of York
    Hi Craig, thank you for taking the time to leave us a review about your visit with us. We are thrilled you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz York. We hope to see you again soon.
  • Rating 5.0
    Fantastic service as always from great team in your service department. Many thanks
    Response from JCT600 Mercedes-Benz of York
    Hi David, thank you for taking the time to leave us a review about your visit with us. We are thrilled you had a positive experience when your vehicle came in for a service at JCT600 Mercedes-Benz of York. We hope to see you again soon.
  • Rating 5.0
    Always polite helpful , good customer service
    Response from JCT600 Mercedes-Benz of York
    Hi Samuel, thank you for taking the time to leave us a review about your visit with us. We are thrilled you had a positive experience with us when your vehicle came in for a service at JCT600 Mercedes-Benz York. We hope to see you again soon.
  • Rating 3.0
    I was a bit disappointed that I had requested my rear view mirror console be fixed and it wasn't. Also I was told I would be contacted and included in the emails about getting the work done both the jobs that came out of the MOT and the rear view mirror/windscreen and to date have had nothing. The young lady on reception was very helpful
    Response from JCT600 Mercedes-Benz of York
    Hi Clare, sorry to hear you were not completely happy with your experience with us. We will pass this feedback on to the dealership but if you would like to discuss this further, please email us on motability@jct600.co.uk with some further detail and we will have a look into this for you.

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