Motability Scheme at Vertu MINI York

5.0
Rating 5.0
(47 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 08:00 - 13:00Closed Today
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Welcome to Vertu MINI York

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Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu MINI York can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu MINI York on 03301784951 to make an appointment with our Motability specialist.

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Contact information

Address
Clifton Moor Gate
York
York YO30 4WR
GB
Get directions
Phone Number
Call Vertu MINI York on 0330 178 4951
0330 178 4951
0330 178 4951
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 08:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • Rebecca Atkin
  • Stacy Booth
  • Carl Baker
  • Cameron Sharpe
  • Ben Ray
  • Harry Wilcockson

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Holly Pearson
  • Emma Younger
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Accessibility features at Vertu MINI York

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu MINI York

  • Rating 5.0
    Very friendly and expertly completed. Thank you
    Response from Vertu MINI York
    Hello Judy,

    Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our service friendly and expertly completed. However, we noticed your rating was lower than we would hope for, and we want to ensure that we address any concerns you may have.

    Your satisfaction is important to us, and we would appreciate any additional feedback you could provide to help us improve our services. Please feel free to reach out to us directly if there's anything specific you'd like to discuss.

    Thank you again for your review, and we hope to have the opportunity to serve you better in the future.

    Best regards,
    Liza
  • Rating 5.0
    Very friendly and professional and got on with my car more or less straight away so wasn’t waiting around for hours, great service
    Response from Vertu MINI York
    Hello Jane,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and professional, and that we were able to attend to your car promptly. Providing great service is our top priority, and it's always rewarding to know that our efforts are appreciated.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to seeing you again at Vertu MINI York.

    Best regards,

    Dean
  • Rating 5.0
    Excellent.
    Response from Vertu MINI York
    Dear Jacqueline P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu MINI York. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Becky is a pleasure to deal with as always.
    Response from Vertu MINI York
    Hello Michael,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Becky has consistently provided you with a pleasant experience. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering excellent service. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    Excellent experience, Ben very patient, professional & personable in equally impressive measure.
    Response from Vertu MINI York
    Dear Christopher

    Thank you so much for taking the time to share your experience with us at Vertu MINI York. We are thrilled to hear that you had an excellent experience and that Ben was able to assist you with such patience, professionalism, and personable service. Your feedback is incredibly valuable to us, and it is wonderful to know that our efforts to provide top-notch service are appreciated.

    If there is anything else we can do for you or if you have any further feedback, please do not hesitate to reach out. We look forward to welcoming you back in the future.

    Best regards,

    Dean
  • Rating 5.0
    Great experience no waiting brilliant service
    Response from Vertu MINI York
    Hello Steven,

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you had a great experience and appreciated the brilliant service at Vertu MINI York. Our team is dedicated to providing the best possible service to all our customers, and it's wonderful to know that we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Dean
  • Rating 5.0
    Outstanding
    Response from Vertu MINI York
    Hello Robby

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an outstanding experience with us at Vertu MINI York. Providing excellent service is our top priority, and it’s wonderful to know we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    A very good service.
    Response from Vertu MINI York
    Good afternoon, Gillian . Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    Cameron was great, the whole experience was really straightforward.
    Response from Vertu MINI York
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Excellent service, thank you.
    Response from Vertu MINI York
    Thank you for taking your time to leave this great review! Kind regards Dawn
  • Rating 5.0
    Carl at Mini made purchasing my car so easy. He talked me through the application step by step, and gave me regular updates on the progress.
    Response from Vertu MINI York
    Hi Melissa, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Cameron was great from start to finish and made the whole process really easy and efficient.
    Response from Vertu MINI York
    Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
  • Rating 5.0
    Karl was a gentleman it was a pleasure dealing with him
    Response from Vertu MINI York
    Hi Ronald, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Karl Many thanks Keith
  • Rating 5.0
    Ggg
    Response from Vertu MINI York
    Good afternoon Elizabeth. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Excellent
    Response from Vertu MINI York
    Hi Carol, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    The salesman was very kind, patient, and understanding. He understood exactly what I was looking for and there was no ‘hard sell’ involved at all. He was lovely.
    Response from Vertu MINI York
    Hi Richard. Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We look forward to seeing you again! Kind regards, Kerry
  • Rating 5.0
    Fantastic experience! Cameron Sharpe was amazing start to finish! I will be recommending York mini to family and friends.
    Very happy with my new Mini!!
    Response from Vertu MINI York
    Thank you so much for your kind words! We are so happy to hear that Cameron was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Very professional and efficient from start to finish
    Response from Vertu MINI York
    Good afternoon Molly. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Amazing experience, like to mention Cameron sharpe from York mini was awesome and helped me out in every way
    Response from Vertu MINI York
    Hi Mohammed, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Cameron, Many thanks, Keith
  • Rating 5.0
    My experience with vertu mini york from start to finish set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Carl was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process.

    It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!
    Response from Vertu MINI York
    Hi Malcolm Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Carl receives the recognition he deserves. Many thanks Keith

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