Motability Scheme at Vertu Renault York
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Renault York
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Renault York can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Renault York on 03301789393 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Clifton Moor Gate
York
York YO30 4WR
GB
Phone Number
Call Vertu Renault York on 0330 178 9393
0330 178 9393
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Jessica Bright
- Marcus Ladlow
- Colby Jackson-Shepherd
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30 07:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 17:30 |
| Tuesday | 07:30 - 17:30 |
| Wednesday | 07:30 - 17:30 |
| Thursday | 07:30 - 17:30 |
| Friday | 07:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- Joanne Lee
- Adam Foulstone
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Renault York
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Renault York
- Rating 4.0Jun 17, 2025Great
Only improvement would be to be nearer Harrogate - Rating 5.0Jun 13, 2025Excellent customer service, professional and friendly and very helpful.Response from Vertu Renault YorkJun 13, 2025Dear Paul L.,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our customer service to be excellent, professional, friendly, and helpful. At Vertu Renault York, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.
If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Vertu Renault York
Danielle - Rating 5.0May 9, 2025Every thing was perfect many thanksResponse from Vertu Renault YorkMay 9, 2025Hello Donald,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that everything was perfect during your experience with us at Vertu Renault York. Your feedback is incredibly valuable, and it’s great to know that we met your expectations. If there’s anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Vertu Renault York - Rating 5.0Apr 29, 2025Colby was brill I know he’s new to the motorbility side but he did great and got everything done fast so that I could get my car as soon as possible he’s a lovely guy thank youResponse from Vertu Renault YorkApr 29, 2025Hello Rosalie,
Thank you for your wonderful review! We’re thrilled to know that Colby made your car-buying experience smooth and efficient. We take pride in having him on our team. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new car!
Best regards,
Kerry - Rating 5.0Mar 31, 2025Excellent serviceResponse from Vertu Renault YorkMar 31, 2025Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dawn
- Rating 5.0Mar 18, 2025Very polite and helpful.
Would have been advantage to have courtesy car fully chargedResponse from Vertu Renault YorkMar 18, 2025Good afternoon Ian. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Keith - Rating 5.0Jan 20, 2025The Renault dears are absolutely amazing and made sure I was safe and able to get in the carResponse from Vertu Renault YorkJan 20, 2025Good afternoon Claire. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawm
- Rating 5.0Dec 23, 2024Jessica bright was absolutely outstanding her customer service skills are brilliant. Jessica spent time going through all my questions and ordered me the perfect car for my needs. She is one of a kind!Response from Vertu Renault YorkDec 23, 2024Good afternoon Jason. Thank you so much for your kind words! We are so happy to hear that Jessica was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Dec 13, 2024The whole experience was really smooth. Jessica Bright at York Bristol Street Motors was absolutely fantastic to deal with!!Response from Vertu Renault YorkDec 13, 2024Good afternoon Karin. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Liza.
- Rating 5.0Nov 21, 2024Absolutely wonderful dealings with Jess, kept us up to date the whole time when I ordered my new motobility vehicle. Couldn't recommend jess enough.Response from Vertu Renault YorkNov 21, 2024Thank you so much for your kind words! We are so happy to hear that Jess was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
- Rating 5.0Sep 26, 2024Very helpful and professional.Response from Vertu Renault YorkSep 26, 2024Good afternoon Gemma. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards, Stuart.
- Rating 5.0Aug 27, 2024Very helpful and knowledgeableResponse from Vertu Renault YorkAug 27, 2024Good afternoon Renee. Thank you for taking the time to leave a review regarding your experience with our SalesTeam at Bristol Street Motors Renault York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dean
- Rating 2.0Jul 19, 2024Took 3 hours to swap a pollen filter and do a health check. Very poor and wouldn’t use them againResponse from Vertu Renault YorkJul 19, 2024HI Brian, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref Y2BH1907 Kind regards, Keith
- Rating 5.0Jul 1, 2024Jess handled our purchase with professionalism and understanding. She was a pleasure to deal with.Response from Vertu Renault YorkJul 1, 2024Good morning Keith. Thank you for taking the time to leave a review regarding your experience with Jess at Bristol Street Motors Renault York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Jun 18, 2024Ran very smoothly and was an enjoyable experienceResponse from Vertu Renault YorkJun 19, 2024Good afternoon Isabel. Thank you for taking the time to leave a review regarding your experience with our Team at Bristol Street Motors Renault York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
- Rating 5.0Jun 11, 2024Friendly staff and good communication 👏Response from Vertu Renault YorkJun 11, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
- Rating 5.0Apr 30, 2024Very helpfulResponse from Vertu Renault YorkApr 30, 2024Thank you for taking your time to leave this great review! Kind regards, Liza
- Rating 5.0Apr 30, 2024Jess was very friendly and considerate.
A pleasure to deal with.
Many ThanksResponse from Vertu Renault YorkApr 30, 2024Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza. - Rating 5.0Dec 16, 2023From walking through the door of the showroom for the first time last week to collecting my new car yesterday Renault York excelled!
⭐️⭐️⭐️⭐️⭐️
Marcus’s professional and friendly approach to finding the right car for my needs, certainly took away the stress and strain . It was really appreciated- with no added pressure from him , just helpful and constructive advice.
On collection of my new car, he had already installed many features as requested and his explanation of the interior controls were given simply so even a technophobe like myself could understand!
I have no hesitation in recommending Marcus and ‘Team Renault York’ when looking for your next car.
Stephanie . BResponse from Vertu Renault YorkDec 16, 2023Good morning Stephanie. Thank you for taking the time to leave a review regarding your experience with our sales Team at Bristol Street Motors Renault York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Liza. - Rating 5.0Dec 1, 2023Jessica the sales manager was really good and kept me updated though out the processResponse from Vertu Renault YorkDec 1, 2023Good afternoon Paul. Thank you for taking the time to leave a review regarding your experience with Jessica at Bristol Street Motors Renault York. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards Dawn
Thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience with us at Vertu Renault York. Your feedback is incredibly valuable, and we're always striving to improve our services. If there's anything specific you think we could do to make your experience even better, please feel free to let us know. We look forward to welcoming you back in the future!
Best regards,
Dean